Terms of Service

These Terms of Service ("Terms") are a legal agreement between you and Hey Jotty (Company Number 16852011, registered in England and Wales) ("Hey Jotty", "we", "us"). They govern your use of the Hey Jotty website, apps and services (the "Service"). By creating an account or using the Service you agree to these Terms and to our Privacy Policy.

• You must be 18 or over to create an account
• Give accurate information and keep your login details secure
• You are responsible for activity on your account; tell us promptly at support@heyjotty.com if you think it has been misused

Hey Jotty is an AI life planner. It helps you capture and organise to-dos, lists, calendar events, life-admin tasks, documents and notes, by typing, voice or uploads, and can send reminders, notifications and summary emails. We may improve, change or remove features over time; if we remove something important to a paid plan we will tell you in advance.

Hey Jotty uses AI to transcribe voice, read documents and emails, and suggest or create items. AI can make mistakes. Please check suggestions, dates, amounts and other important details before you rely on them. Hey Jotty is not a substitute for professional legal, financial or medical advice.

You can choose to connect Google Sign-In, Gmail (read-only) and Google Calendar (read-only). Your use of those services is also governed by Google's terms. You can disconnect at any time from your Profile page. How we handle Google data is explained in our Privacy Policy, including our compliance with the Google API Services User Data Policy.

You can create a family and invite other adults. Items you choose to share can be seen and edited by every family member; only the creator can delete an item or stop sharing it. You must only add people, including children, when you have a fair reason to do so. The family owner can remove members.

• Hey Jotty has a free plan with monthly usage limits and a paid Pro plan, billed monthly or annually in advance
• One Pro subscription covers every member of the subscriber's family while they remain in it
• Prices are shown on our Pricing page, include any applicable VAT, and may change with at least 30 days' notice before your next renewal
• Payments are processed by Stripe. Subscriptions renew automatically until cancelled
• You can cancel at any time from your Profile page. You keep Pro until the end of the period you have paid for

Your right to cancel (UK consumers): you may cancel a new subscription within 14 days of purchase for a full refund. By starting to use Pro features straight away, you agree that if you cancel in this period we may deduct a proportionate amount for the time used. This does not affect your other statutory rights.

We send service emails (such as security and billing messages). New accounts also receive daily, weekly and monthly summary emails by default; you can pause them at any time from Scheduled Jobs or using the link in each email. Phone notifications are only sent if you turn them on.

You must not:

• Break the law or infringe anyone's rights, including privacy rights
• Upload malware or try to access other people's accounts or data
• Overload, reverse-engineer or scrape the Service, or bypass usage limits
• Use the Service to harass, abuse or harm anyone
• Resell the Service without our written permission

You own everything you add to Hey Jotty. You give us a limited licence to store, process and display your content only to provide the Service to you and the family members you share with. We do not use your content to train AI models.

The Service, software, design and the Hey Jotty name and logo belong to us or our licensors. You may use them only as part of using the Service.

We aim to keep Hey Jotty available and reliable but cannot promise it will be uninterrupted or error-free. Please don't rely on Hey Jotty as the only record of anything critical, such as legal deadlines or medication.

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or anything else that cannot be limited by law, or your statutory rights as a consumer.

Subject to that, we are not liable for losses that were not reasonably foreseeable, or for business losses (the Service is for personal and household use). Our total liability to you in any 12 months is limited to the total amount you actually paid us in that 12-month period. If you have not paid us anything in that period, our liability to you is nil.

You can delete your account at any time. We may suspend or close accounts that seriously or repeatedly break these Terms, normally after a warning. If we close the Service entirely we will give at least 30 days' notice and refund any unused prepaid period.

We may update these Terms. We will post the new version here and update the date above; for significant changes we will notify you by email or in the app at least 30 days in advance. If you don't agree, you can cancel before the changes take effect.

These Terms are governed by the law of England and Wales. You can bring a claim in the courts of England and Wales, or, if you live in Scotland or Northern Ireland, in your local courts.