Question 1

Does my partner need to pay too?

Accepted Answer

No. One subscription covers everyone in your family. Invite them to your family in Hey Jotty and they get Pro too, at no extra cost.

Question 2

Can I switch plans at any time?

Accepted Answer

Yes! You can upgrade or downgrade your plan at any time. Changes will be reflected in your next billing cycle.

Question 3

What payment methods do you accept?

Accepted Answer

We accept all major credit cards, debit cards, and other payment methods through our secure Stripe integration.

Question 4

Is there a free trial?

Accepted Answer

You can start with our Free plan immediately with no credit card required. This gives you access to try the core features before upgrading to Pro.

Question 5

What happens if I exceed my limits on the Free plan?

Accepted Answer

You'll be notified when you approach your limits. You can upgrade to Pro at any time to get unlimited access to all features.